RETURN POLICY
We just want you to love your products! 100% Satisfaction Guaranteed. Hassle Free Returns.
Details below.
SHIPPING POLICY
We currently offer shipping to all 50 States.
Orders typically arrive within 5 - 7 days, but please expect delays at this time.
PAYMENT METHOD
We accept all major credit cards and Paypal.
STEPS TO RETURN
Step 1. Prepare your package for shipment by making sure your merchandise and a copy of your invoice are included inside.
Step 2. Be sure that all return packages are properly insured and tracked. Return shipping fees are the customer’s expense.
Mail your package to:
Paradise Garden Soaps and Candles
Attn: Returns Dept.
1215 S. Kihei Rd. Ste O PMB 427
Kihei, HI 96753
Step 3. Keep the tracking information until your return has been processed. Please allow up to 21 days for us to receive your return and process your credit. All returns will be credited to the original form of payment (excluding shipping and handling charges).
Step 4. Once the return is processed, we will send an email confirmation of your credit. Please allow one to two billing cycles for the credit to appear on your statement.
​
If you have any questions in regards to Returns, feel free to contact us!
Give us a call at 808-793-7464, or email us at info@paradisegardensoapsandcandles.com
​